You can be more than one kind of person in your life… But I’ve always been a person who loves Hollis Shaw.
-- Jack (chapter 18)

Importance: Jack says this to Caroline as he drives her. Jack’s quote captures the ever-evolving yet steadfast nature of his love for Hollis. Jack’s dependability eventually wins Hollis over, as she realizes her old beau possesses all the traits she values in a partner.

Your generation is both fragile and entitled, and no one is allowed to call you on it.
-- Dru-Ann (chapter 16)

Importance: Dru-Ann thinks this when she and Caroline disagree about how to handle her workplace scandal. Dru-Ann is the archetypal Baby boomer, as she values integrity above all else. She resents Caroline’s softness and wishes more people put honesty above their careers. Ultimately, Dru-Ann prevails in her scandal, rendering a public apology unnecessary.

[Hollis] has always had excellent eyebrows, but as fifty-three years have taught...
-- Narrator (chapter 11)