Fighting such a thing was against the will of the people, and if regulators were at odds with what the people wanted, what was the point? She posited that if a company knows all and knows best, shouldn't they be allowed to improve our lives unimpeded?
-- Delaney (Section 1 (Pages 2 - 88))

Importance: In Delaney's first interview with the Every, her college thesis is referenced. Delaney wrote the thesis to begin establishing a pro-Every digital footprint to be considered for jobs with the company. Her thesis hits at the all-important question Eggers aims to address with the novel: who holds the responsibility to intervene when people are acting against their own interests and allowing a monopoly to subsume the consumer marketplace.

Dan's finger tapped the screen and scrolled again, looking for more moments in Adira's life to show. He seemed to have everything there, all of Adira, in the phone strapped to his arm, and Delaney stood...
-- Dan (Section 1 (Pages 2 - 88))