Chapter 13, Boundaryless: Taking Ideas to the Bottom Line Summary and Analysis

Jack takes his idea-sharing to the next level, initiating "boundaryless behavior." His "boundaryless company" has no barriers among company functions such as engineering, manufacturing, marketing, etc. It also makes customers and suppliers part of a single process, eliminates race and gender walls, and puts the team ahead of the ego. Those who develop good ideas, as well as those who invent them, are rewarded. Leaders are encouraged to share the credit for ideas with their teams. The company is also open to the best ideas and practices from other companies. "Finding a Better Way Every Day" is the essence of boundaryless behavior and sums up GE's core values and expectations.

Boundaryless is evident in the revised compensation system. Jack broadens the stock options plan. With the strong...