Chapters 19, 20 and 21 Summary

Dolores comes to a better understanding of her mother, then comes to a tenuous peace with her memories the two people she hates most—her father and Jack Speight. Then she accepts a job at a photo lab. Dolores notes that the employees weren't supposed to return pornographic photos, but she slips them through. She also comes to "know" the Ficketts, who photograph each other in coffins. Dolores begins consulting a psychic and wants to quit her sessions with Dr. Shaw, saying that she's tired of digging into the past and wants to consider the future. She's down to one hundred, thirty-eight pounds and has accumulated dozens of Etch-a-Sketches. When she works on the toys at the park, people stop to watch.

It's while Dolores is working in the photo lab that she is handed a roll of film that...