Summary

Patricia gets a series of jobs at places like Target, Walmart, and McDonald's, but she gets fired from them all. With no job experience, she makes several obvious mistakes and lacks basic professionalism, leading to her dismissal. In 1997, Patricia meets Miss Campbell, a caseworker for Positive Employment and Community Help, which is part of President Clinton's Welfare-to-Work plan. With Miss Campbell's guidance, Patricia gets her GED and completes a program to become a medical assistant. She then attends a four-week class called Job Readiness to learn workplace skills. Excited and hopeful, Patricia goes for her first interview and is offered the job. However, she quickly realizes that her criminal record will prevent her from being hired. She and Miss Campbell go through her criminal record, trying to find false charges. They are unable to do so, but Patricia talks about her past...