Pour Your Heart Into It Quiz

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Take our free Pour Your Heart Into It quiz below, with 25 multiple choice questions that help you test your knowledge. Determine which chapters, themes and styles you already know and what you need to study for your upcoming essay, midterm, or final exam. Take the free quiz now!

Directions: Click on the correct answer.

Questions 1-5 of 25:

1.

During the crisis, what country does Starbucks buy a huge quantity of coffee from to stock? (from Part 3, Crisis of Prices, Crisis of Values and The Best Way to Build a Brand is One Person at a Time)

Brazil.

Colombia.

Venezuela.

Peru.

2.

Which insect does Vincent Eades use in a metaphor to describe the Starbucks way of doing things? (from Part 3, Twenty Million New Customers Are Worth Taking a Risk For and You Can Grow Big and Stay Small)

Butterfly.

Spider.

Grasshopper.

Ant.

3.

According to Howard Behar, what can cause a company to lose sales? (from Part 2, Don't Be Threatened by People Smarter Than You and the Value of Dogmatism and Flexibility)

An excessive amount of employees.

A restrictive code of operations.

Wasteful spending.

A lack of employees.

4.

Who makes up the Mission Review Team of Starbucks? (from Part 2, People Are Not a Line Item and A Hundred Story Building First Needs a Strong Foundation)

Only board members.

People from all areas of the company.

Only people who work in the actual stores.

Only the managers of the actual stores.

5.

What was the first city in California to receive a Starbucks store in 1992? (from Part 2, Act Your Dreams with Open Eyes and If It Captures Your Imagination, It Will Captivate Others)

San Francisco.

Sacramento.

Los Angeles.

San Diego.

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