"For the past six years, I had been developing a new approach to crime analysis, and I was the only one in the Behavioral Science Unit working cases full-time. Everyone else in the unit was primarily an instructor. I was handling about 150 active cases at a time with no backup, and I was on the road from my office at the FBI Academy in Quantico, Virginia, about 125 days a year. The pressure was tremendous from local cops, who themselves were under tremendous pressure to solve cases, from the community, and from the families of victims, for whom I always had enormous empathy. I kept trying to prioritize my workload, but new requests kept pouring in daily. My associates at Quantico often said I was like a male whore: I couldn't say no to my clients," Prologue, p. 3.

"That's what I have to do. Think of one of those...