"There is something in me that advises me to throw it out - to throw it in the bin and forget about it. Yet, I also feel pangs of guilt even for thinking of discarding it like that" (Part one, Chapter 3, p. 26).

"It's like I've been chosen. But chosen for what? I ask.
The answer is quite simple:
To care" (Part one, Chapter 5, p. 41).

"The message this time is to soothe this old lady's loneliness" (Part one, Chapter 7, p. 53).

"I realize that for every good message, there will always be one that will agonize me" (Part one, Chapter 9, p. 68).

"She knew all along of course that I was lying about throwing out the diamonds. No one in their right mind would throw diamonds out, would they? They're valuable. If anything, they need protecting" (Part one, Chapter 10, p. 70).

"No, I'm not a saint, Sophie. I'm just another stupid human...