Robert J. Eaton

The twentieth century was dominated by the so-called “Old Economy,” which emphasized manufacturing and industrialism. The twenty-first century, however, is being dominated by the “New Economy,” which depends on computers and other modern technologies. In the following viewpoint, Robert J. Eaton, former chairman of DaimlerChrysler Corporation, contends that the Internet will be the driving force of the New Economy. According to Eaton, use of the Internet eases communication between companies and enables customers to learn more about products in which they are interested. He asserts that the New Economy will not replace the Old Economy approach to business but will instead make it more efficient.

As you read, consider the following questions:

1. According to the author, what is the effect of business to business e-commerce?
2. Why does Eaton argue in...