Karlyn Bowman

In the following viewpoint, Karlyn Bowman uses data from respected national polls to argue that most managed care patients are satisfied with their health care. In fact, she maintains, these polls indicate there is little difference in satisfaction between those in managed-care arrangements and those in traditional fee-for-service plans. She contends that Americans’ dislike for big bureaucracies and biased media coverage are responsible for the negative image of HMOs. Karlyn Bowman is a writer and resident fellow at the American Enterprise Institute for Public Policy Research.

As you read, consider the following questions:

1. According to the author, what did Charlton Research show was the most important health care problem?
2. In Bowman’s opinion, what role do most Americans feel that the federal government should play in health plan or...