Voice messaging is a computerized method of storing and manipulating spoken recorded messages that is accessible to users from any touch-tone phone twenty-four hours a day. A voice-messaging system can be easily accessed by local, remote, or mobile users via land-line or cellular phones. Messages may be created in a user's voice mailbox and then transported to another voice mailbox in a manner similar to the e-mail process.

Voice-messaging systems include such services as voice messages, voice-mail distribution lists, fax-in and fax-on demand in the mailbox, interactive voice response, and voice forms that any user can access anywhere in the world.

How Voice Messaging Works

Person A calls Person B, who is not available to take the call. Person B's voice mailbox or answering machine takes the call, replaying it when Person B returns and accesses it. The answering machine can be precise to Person B...