A decision is a choice among two or more alternatives. For example, a hiring committee makes a decision when it chooses one of the five candidates under consideration for a new job opening. A jury makes a decision when it chooses whether the defendant is guilty or not guilty. Decisions are sometimes hard to identify, as when a soccer team moves down the field to score a goal and their choices are made on the fly in the face of ever-changing conditions. Many of the decisions made by work groups are similar, especially when the work group is managing a crisis when a deadline is pending. The term "decision making" refers to the process that groups go through to identify alternative choices and the logical or appropriate way to select an alternative to implement.

Role of Communication in Group Decision Making