Who is Vera from London Transports and what is their importance? London_Transports English & Literature Vera | London Transports

Having grown up in poverty with a loud, cackling, and drinking mother and older sister, Vera dislikes programs on television that remind her of her first fifteen years of life. At fifteen, she suffers an attack of rheumatic fever and recuperates for long weeks in a hospital beside a gentle schoolteacher, Miss Andrews, who encourages her to make changes to improve her appearance and outlook on life and to stay in school even if it and her home life are pure hell.