Who is Olive from London Transports and what is their importance? London_Transports English & Literature Olive | London Transports

After twenty years in the hotel business, Olive has few problems balancing her books and preparing notices of activities for the bulletin board. Finally, she takes out the looseleaf file in which she enters notes on each of her twelve tenants' histories and favorite things. She knows that being able to remember particulars about each is what makes her hotel special and sees nothing dishonest about having this memory aid. No one knows about Olive's filing system, but each considers him/herself lucky to live somewhere where they are so well understood. Olive has given orders to executor to destroy the private records, unread, when she dies.