Dr. Haley is the name of a physician in charge of the outpatient clinic who made Konner feel co-equal to him like a doctor working side by side. While working with Haley, Konner developed skills to "pick-up" non-compliant or undiagnosed conditions. For example, he saw symptoms that suggested anemia in one case and the evidence of child abuse in another. Konner found the outpatient clinic to be an opportunity to come across potentially serious problems, or "pick-ups" that an alert medical student could identify. Fortunately, his working relationship with Dr. Haley enabled Konner to rely on him when uncertain or uncomfortable.