Caroline is of Haitian descent, but was born in America. She is a teacher. She meets a janitor at the school, Eric, who she befriends. He asks her on a date about a year later, and she dates him for eighteen months before they decide to marry.
Caroline was born without a left forearm. The family believes that this deformity was caused by the shot administered by a prison doctor to Caroline's mother during a sweatshop immigration raid. She has taken her disability in stride, and for example in one scene Caroline is shown manipulating cards in a game of solitaire with dexterous ease. Her deformed arm causes discomfort in people she meets, who go out of their way to try to avoid looking at it or mentioning it. But Caroline is completely comfortable with it, as is her sister Grace.