What is the author's tone in The Soul of a New Machine by Tracy Kidder?

The tone of the book is straightforward and objective. Kidder is able to relate the events in story-like form so the reader is always waiting to see what happens next. The book reads like a novel. There is the feeling of anticipation throughout the book that keeps the reader on the edge of his seat. Even though Kidder is objective, it is still obvious that he was pulling for the team, even though he knew the outcome before writing the book.