What is the main conflict in Kindness by Naomi Shihab Nye?

This work is a poem. In Colombia, the natural beauty of a lush landscape with mountains and rivers is sometimes overshadowed by the ugliness of social oppression, government corruption, drug trafficking, and violent crime. Somewhere within this ironic blend of nature's magnificence and society's decadence, Nye finds a reason to believe in the power of simple acts of kindness.