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1. What does Lila Mae Watson do for a living?

Lila Mae is an elevator inspector for the city.

2. How does Lila Mae conduct her inspections?

Lila Mae boards the elevator and uses her intuition to feel what is wrong with the elevator.

3. What happens at the Fanny Briggs building?

An elevator that Lila Mae had inspected the day before has a catastrophic crash.

4. Who is Frank Chancre?

Chancre is the current president of the Elevator Guild. He is running for re-election.

5. What does Chuck Gould report to Lila about the accident?

Chuck Gould reports to Lila that, due to the accident, she has fallen under suspicion and Internal Affairs is investigating her.”

6. What promise does Chancre make to the press?

Chancre promises the press that he will investigate whether or not Intuitionist methods were at fault in the Fanny Briggs accident.

7. What is Empiricism?

Empiricism is the practice of using careful measurements and data to analyze the mechanical faults in elevators.

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