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1. What was the standard protocol for a passenger that sets off the metal detectors passing through the screening checkpoints inside the airport prior to 9/11/2001?

Standard protocol to a passenger setting off the metal detectors passing through the screening checkpoints prior to 9/11/2001 would be to have the bags checked and held off the plane until it was confirmed that the passenger has boarded the aircraft.

2. Give an example of why the existing FAA / NORAD protocol of an aircraft hijacking was unsuited for the events of 9/11/2001.

An example of why the existing FAA / NORAD protocol of an aircraft hijacking was unsuited for the events of 9/11/2001 was that it was presumed that the hijacking would take the traditional form and not be a suicide hijacking.

3. When did the Boston Center air traffic controller realize there was a problem with American Airlines Flight 11?

The Boston Center air traffic controller realized there was a problem with American Airlines Flight 11 when the pilot failed to heed his instruction to climb to 35,000 feet and a response to that request was not received.

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