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This test consists of 5 short answer questions, 10 short essay questions, and 1 (of 3) essay topics.

Short Answer Questions

1. Which meeting is Jack's final farewell to the company?

2. Who transforms GE Capital from a purely financial business into a thriving business that uses deal-making for operational skills?

3. How does Jack learn to play golf?

4. How does investment banker Joseph Jett rip off the company?

5. How do local utility engineers use GE's power systems home pages?

Short Essay Questions

1. Discuss the rankings of GE's television stations CNBC, MSNBC and NBC in 2001. Why is NBC's ranking important?

2. Briefly explain why the Honeywell deal falls through and which organization is responsible.

3. What entertainment dilemmas face GE through NBC in the 1990s?

4. What is the cause of Kidder, Peabody's legal trouble when GE is purchasing it and what scandal arises after the purchase is complete?

5. Briefly explain how Jack decides to compete with the Japanese.

6. Who is Jack's successor and where is he introduced?

7. How does Jack improve his golf game?

8. Briefly discuss how globalization affects GE's development and American facilities.

9. What are Jack's predictions about business with China?

10. How does e-business change the role of a GE salesperson?

Essay Topics

Write an essay for ONE of the following topics:

Essay Topic 1

Irony is the contrast between what is expected and what actually happens. There are three types of irony: verbal, situational, and dramatic. Identify and discuss two different examples of irony in the book. Which type of irony are they? What is expected and what actually occurs in your examples?

Essay Topic 2

What roles do Jack's parents play in his career?

Essay Topic 3

Briefly discuss the focus of Six Sigma. What is its importance to GE?

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