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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. What does Jack want to take out of the process of selecting a successor?
(a) Politics and temptation.
(b) Politics and insecurity.
(c) Politics and bribery.
(d) Politics and divisiveness.

2. As Jack attempts to buy the business that complements GE in various areas, what stumbling block does he face?
(a) The Superfund Act.
(b) The American Anti-Trust Act.
(c) Congressional inquiries.
(d) The European Commission.

3. What was the single biggest obstacle facing the television station now owned by GE?
(a) The spread of cable TV.
(b) The spread of satellite TV.
(c) The spread of reality show popularity.
(d) The spread of HDTV.

4. As Jack expands GE into globalization, what happens to U.S. jobs and facilities?
(a) They are shut down completely.
(b) They flourish.
(c) They are reduced.
(d) Nothing changes.

5. What kind of acquisitions does Jack pass up in the late 1990s?
(a) High-tech companies.
(b) Work-from-home companies.
(c) Grant-funded companies.
(d) Women-owned companies.

Short Answer Questions

1. To which former U.S. president was Roger Ailes a political adviser?

2. What claim against GE does the Department of Justice investigate in 1991?

3. Who earns the title "Father of GE Global Activity"?

4. According to Jack, what is growing services all about?

5. When melding manufacturing with financial ingenuity, what kinds of employees make the difference?

Short Essay Questions

1. Discuss GE's charge of PCB contamination and its result.

2. Who is Jack's successor and where is he introduced?

3. Briefly tell how employee surveys change GE in the mid 1990s and what results from the surveys.

4. How and why does e-business affect GE's customer service.

5. Briefly explain how Jack decides to compete with the Japanese.

6. Discuss how GE enters the medical ultrasound field in 2000.

7. Why does GE find itself under investigation for its industrial diamond business and what is the result?

8. Discuss the importance of "Black Belts" and "Green Belts" in the GE corporate climate.

9. What is "wallowing" and how does GE use it?

10. Why does GE pass up opportunities to acquire high-tech companies in the late 1990s?

(see the answer keys)

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