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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. How does Jack learn to play golf?
(a) By watching others while working as a caddy.
(b) Reg Jones taught him to play.
(c) By watching videos during work hours.
(d) He took lessons from Rooney.

2. Which aspect of the business complementary to GE fits well with GE's aircraft engine industry?
(a) TV picture tube manufacturing.
(b) Repair shops for plane engines.
(c) High-tech avionics.
(d) Wireless electronics.

3. Where is the meeting held in which Jack gave his farewell speech?
(a) Fairview.
(b) Crotonville.
(c) Fairfield.
(d) Boca Raton.

4. Which country's air force benefits from laundered GE money?
(a) United States.
(b) Israel.
(c) Afghanistan.
(d) Iran.

5. What results in greater customer intimacy for GE?
(a) Improved public relations.
(b) Technology investments.
(c) Medical investments.
(d) Financial services investments.

Short Answer Questions

1. On which network does Jack host his own show?

2. How does investment banker Joseph Jett rip off the company?

3. What acquisition will delay Jack's retirement?

4. Who loves the idea of melding manufacturing with financial ingenuity?

5. When Jack reflects on things that worked for him as CEO, what tops his list?

Short Essay Questions

1. How and why does e-business affect GE's customer service.

2. What is GE's first attempt at globalization in India and what is the outcome?

3. How does Jack improve his golf game?

4. What is the cause of Kidder, Peabody's legal trouble when GE is purchasing it and what scandal arises after the purchase is complete?

5. Briefly discuss how globalization affects GE's development and American facilities.

6. As Jack reflects on his GE career, what qualities does he consider to be successful in business?

7. Who is Jack's successor and where is he introduced?

8. How does GE get a head start on foreign investing in Japan and what Japanese investments made GE Capital a major player in the world of finance?

9. Briefly explain why the Honeywell deal falls through and which organization is responsible.

10. Discuss the importance of "Black Belts" and "Green Belts" in the GE corporate climate.

(see the answer keys)

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