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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. What is Jack's highest level of education when he begins working at GE?
(a) Associate's
(b) Bachelor's
(c) Master's.
(d) Doctorate

2. Which non-labor department does Jack expand at his plastics facility in the 1970s?
(a) Marketing.
(b) Mail Room.
(c) Catering.
(d) Construction.

3. What does the learning/training curriculum show its participants?
(a) That the company spends a lot on training.
(b) There is no single right way and often there is an alternate, better way.
(c) That the company invests a lot on training.
(d) Who is being considered for promotion.

4. What is Jack's "Vitality Curve"?
(a) A pitch used by Jack at company softball games.
(b) A cool gym added to each factory.
(c) An employee evaluation system.
(d) An energy supplement Jack uses.

5. What kind of environment does Jack say is best for making necessary changes and modernizing the company?
(a) Formal.
(b) Informal.
(c) A dictatorship.
(d) A business-type monarchy.

Short Answer Questions

1. In which two areas of CEO duties does Jack quickly see he lacks skills?

2. How does Jack lose his college scholarship funded by the country club?

3. Why was Jack appointed CEO of the company?

4. Which phrase sums up GE's core values and expectations during Jack's reign as CEO?

5. What does Jack give GE managers for empowerment?

Short Essay Questions

1. What does Jack learn about discipline after he blows up one of GE's factories?

2. Describe the management team that Jack builds for GE.

3. What frustrates Jack about the scientists he deals with when he first goes to work for GE?

4. How does Jack get promoted to general manager of GE's newest plastics facility?

5. When faced with the real world of bad business, what is Jack's plan of attack?

6. What are Jack's thoughts on changing himself in order to change his company?

7. As Jack gets closer to GE's big leagues, what does he learn about the company's routine employee appraisals?

8. Discuss Jack's thoughts on an informal work environment.

9. Briefly outline the trade between GE and a French government-owned electronics company and its benefit to GE.

10. What are the focus and discussion of Session C meetings.

(see the answer keys)

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