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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. Which magazine features Jacks "No. 1 or No. 2" strategy in a cover story?
(a) Time.
(b) Forbes.
(c) USA Today.
(d) Newsweek.

2. What is Jack's business philosophy of the 1980s?
(a) When a business is showing a loss, fix it on the surface and sell quickly.
(b) For a business to be sustainable, it must have a long-range competitive solution.
(c) Use the media to make your company look like it's doing better than it really is.
(d) For a business to be profitable, it must have a margin of 90 percent or greater.

3. Which company's restructuring is prefaced by government bailout and public struggle to avoid bankruptcy?
(a) GE.
(b) Ford.
(c) Chrysler.
(d) Bell Telephone.

4. What are the human resources meetings called that are held at each GE business location?
(a) Section A.
(b) Session C.
(c) Subgroup 2.
(d) Series 1.

5. What brings about a business-altering deal for GE in the mid 1980s?
(a) HD TV requirements.
(b) The Japanese threat.
(c) Federal aid to companies.
(d) Cable television.

Short Answer Questions

1. How does the plastics industry fare in the 1970s?

2. What inspires Jack to pursue his Ph.D.?

3. Who does Jack succeed as CEO of General Electric?

4. What are the 4 E's of GE leadership?

5. Which organization started out as a group of elitists but opened its membership and transformed into a group of volunteers?

Short Essay Questions

1. How do GE employees view Jack's opinion about change?

2. What does Jack learn about discipline after he blows up one of GE's factories?

3. What are Jack's thoughts on changing himself in order to change his company?

4. Why does Jack want out of the semiconductor business?

5. How does Jack's mother influence his management style?

6. Briefly outline the trade between GE and a French government-owned electronics company and its benefit to GE.

7. What does Jack learn about "academic pedigrees"?

8. What is unique about GE's Crotonville training facility?

9. What are the focus and discussion of Session C meetings.

10. Why does Jack learn the game of golf?

(see the answer keys)

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