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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 26, "New Guy".

Multiple Choice Questions

1. What begins Jack's transition phase in Chapter 4?
(a) The CEO's death.
(b) His mother's death.
(c) His wife's death.
(d) His father's death.

2. Which GE business sold was the largest aerospace deal in history when it occurred in 1988?
(a) Refrigeration business.
(b) Semiconductor business.
(c) TV manufacturing business.
(d) Cable business.

3. What acquisition will delay Jack's retirement?
(a) British Airways.
(b) Phillips.
(c) Honeywell.
(d) Samsung.

4. What does Jack give GE managers for empowerment?
(a) Delegated authority.
(b) Less work.
(c) More responsibilities.
(d) A worry stone.

5. What kind of acquisitions does Jack pass up in the late 1990s?
(a) High-tech companies.
(b) Work-from-home companies.
(c) Women-owned companies.
(d) Grant-funded companies.

Short Answer Questions

1. What does Jack learn from GE veterans about the company's routine employee appraisals?

2. What is the response of Jack's boss when Jack complains about his first pay raise?

3. Who was ranked as the Number 1 CEO golfer by Golf Digest?

4. What allows GE to expand markets and find new customers?

5. Which aspect of GE's business is the first to introduce long-term service contracts for the company?

(see the answer key)

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