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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 22, E-Business.

Multiple Choice Questions

1. In GE's Internet business, what is the new role of salespeople?
(a) Advocates.
(b) Consultants.
(c) Order-takers.
(d) Expediters.

2. What expands GE's semiconductor, aerospace, and TV set business?
(a) Federal aid to companies.
(b) The Japanese.
(c) The purchase of RCA.
(d) HD TV requirements.

3. What kind of acquisitions does Jack pass up in the late 1990s?
(a) Work-from-home companies.
(b) Women-owned companies.
(c) Grant-funded companies.
(d) High-tech companies.

4. Who throws a huge party for Jack to introduce him to important people?
(a) The Harvard Alumni Association.
(b) Bill Druckerman.
(c) Reg Jones.
(d) Roy Johnson.

5. Where does Jack move to when he's promoted as one of five sector executives?
(a) Fairchild.
(b) Fairfield.
(c) Fairton.
(d) Fairbanks.

Short Answer Questions

1. How does Jack resolve the complaint of the employees who have trained at the GE learning center?

2. During which holiday is Jack's replacement named?

3. What is Jack's highest level of education when he begins working at GE?

4. Who greatly influences Jack's work ethic and fondness of current events?

5. How does Jack illustrate his "No. 1 or No. 2, Fix, Sell or Close" strategy?

(see the answer key)

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