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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11, The People Factory.

Multiple Choice Questions

1. Which electrical insulator is deemed a hazardous material by the EPA?
(a) BBCs.
(b) PYTs.
(c) PCPs.
(d) BCBs.

2. What is the evaluation system that works well for several years, until employees find a way to "game" it?
(a) The 6-degrees of separation.
(b) The 90-degree evaluation.
(c) The 180-degree evaluation.
(d) The 360-degree evaluation.

3. Which of the following is not a job held by young Jack?
(a) Mail carrier.
(b) Newspaper carrier.
(c) Theater janitor.
(d) Shoe salesman.

4. Whose business management concepts does Jack use to support his ideas of good and bad business?
(a) Reg Jones.
(b) Roy Johnson.
(c) Peter Drucker.
(d) Bill Druckerman.

5. What does Jack say is the only realistic form of job security?
(a) Government work.
(b) Law enforcement.
(c) Satisfied customers.
(d) Teaching.

Short Answer Questions

1. Which non-labor department does Jack expand at his plastics facility in the 1970s?

2. What is Jack's "Vitality Curve"?

3. What do young Jack and his friends do to earn a little spare change?

4. Who greatly influences Jack's work ethic and fondness of current events?

5. During which holiday is Jack's replacement named?

(see the answer key)

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