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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 11, The People Factory.

Multiple Choice Questions

1. Who does Jack succeed as CEO of General Electric?
(a) Reg Jones.
(b) Harry Drickman.
(c) Jeff Immelt.
(d) Roy Johnson.

2. What is one business in his vice president's portfolio that Jack has no interest in at all?
(a) Petroleum conservation.
(b) Semiconductors.
(c) Medical plastics.
(d) Wind turbines.

3. How old is Jack when he begins working at GE?
(a) 24.
(b) 31.
(c) 22.
(d) 19.

4. Which of the following is not a job held by young Jack?
(a) Newspaper carrier.
(b) Mail carrier.
(c) Theater janitor.
(d) Shoe salesman.

5. What does Jack say is the only realistic form of job security?
(a) Satisfied customers.
(b) Government work.
(c) Teaching.
(d) Law enforcement.

Short Answer Questions

1. Why was Jack appointed CEO of the company?

2. How much was Jack's first pay raise at GE?

3. How does Jack illustrate his "No. 1 or No. 2, Fix, Sell or Close" strategy?

4. What are the 4 E's of GE leadership?

5. What is the evaluation system that works well for several years, until employees find a way to "game" it?

(see the answer key)

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