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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 9, The Neutron Years.

Multiple Choice Questions

1. How does Jack describe himself in Chapter 4 when he becomes a businessman?
(a) A braggart.
(b) Confident.
(c) Insane.
(d) Overwhelmed.

2. How do GE employees take Jack's view on the work environment?
(a) It is uncomfortable.
(b) They all quit.
(c) They dread it.
(d) They appreciate it.

3. What does Jack learn from GE veterans about the company's routine employee appraisals?
(a) They are valuable tools in assessing job performance.
(b) They are no more than routinely written forms of false kindness.
(c) They are used for firing people, never for promoting them.
(d) They have had the same typographical error for years.

4. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?
(a) The GE Vortex.
(b) The R&D Report.
(c) The Management Circle.
(d) Six Sigma.

5. Who blows up one of GE's factories?
(a) Jack.
(b) Gutoff.
(c) Coplan.
(d) Drickerson.

Short Answer Questions

1. What does Jack learn he must do in order to succeed at GE?

2. How old is Jack when he is promoted to a vice president for GE?

3. What kind of employees does Jack want at GE?

4. What is Jack's title at the new GE plastics plant?

5. Which organization started out as a group of elitists but opened its membership and transformed into a group of volunteers?

(see the answer key)

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