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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 23, "Go Home, Mr. Welch".

Multiple Choice Questions

1. Which company originally started the concept of QMI?
(a) General Electric.
(b) Ford.
(c) Wal-Mart.
(d) Chrysler.

2. What plays an important role in growing GE's services?
(a) Promotion.
(b) Employee health care.
(c) Expense reduction.
(d) Acquisition.

3. What does GE implement to produce positive growth results and exceed the company's goal?
(a) Mind- and market-expanding.
(b) New eco-friendly ideas.
(c) New energy saving light bulbs.
(d) Old-fashioned company picnics.

4. Which facility does Jack want to transform into a world-class center where ideas are spread in an open environment?
(a) NYC.
(b) Crotonville.
(c) Fairfield.
(d) Boston.

5. How does investment banker Joseph Jett rip off the company?
(a) He makes fictitious trades to inflate his own bonus.
(b) He takes all the office supplies and leaves with them.
(c) He installs a computer virus company wide.
(d) He takes money from the corporate safe.

Short Answer Questions

1. Which of the following is not a job held by young Jack?

2. How does Jack lose his college scholarship funded by the country club?

3. What does Jack call the phenomenon when usually strong, self-confident managers panic and lose confidence?

4. How does Jack describe himself in Chapter 4 when he was an engineer?

5. How does Jack learn about current events as a child?

(see the answer key)

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