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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 15, Too Full of Myself.

Multiple Choice Questions

1. What service began in 1993 to help dealers sell their appliances?
(a) GE Credit Corp.
(b) In-house financing.
(c) Store credit.
(d) Visa.

2. What is the one complaint that frustrates the employees who train at GE's learning center?
(a) It's too expensive to attend the training.
(b) The breakfasts are always the same.
(c) Everything that works in training is not how it works out in the actual workplace.
(d) Everyone cannot attend the training.

3. Which facility does Jack want to transform into a world-class center where ideas are spread in an open environment?
(a) Boston.
(b) Fairfield.
(c) Crotonville.
(d) NYC.

4. What nickname does the media pin on Jack?
(a) Jackie Neutron.
(b) Jimmy Neutron.
(c) Neutron Jack.
(d) Neuron Jack.

5. Who throws a huge party for Jack to introduce him to important people?
(a) Roy Johnson.
(b) Reg Jones.
(c) Bill Druckerman.
(d) The Harvard Alumni Association.

Short Answer Questions

1. Where does Jack move to when he's promoted as one of five sector executives?

2. To whom does GE sell its investment banking firm?

3. Once the investment banking firm situation is stabilized, who takes over?

4. How does Jack resolve the complaint of the employees who have trained at the GE learning center?

5. Who blows up one of GE's factories?

(see the answer key)

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