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This quiz consists of 5 multiple choice and 5 short answer questions through Part 2, People Are Not a Line Item and A Hundred Story Building First Needs a Strong Foundation.

Multiple Choice Questions

1. What year does Howard introduce the employee stock option at Starbucks?
(a) 1991.
(b) 1993.
(c) 1992.
(d) 1990.

2. At the time Howard visits Italy, what type of coffee is Starbucks selling?
(a) Mostly loose bean, but some brewed.
(b) Brewed.
(c) Mostly brewed, but some loose bean.
(d) Loose bean.

3. What is Howard Behar's position when he helps Starbucks become accepted in Chicago?
(a) He is in charge of Starbuck's promotions.
(b) He is a member of the Chicago City Council.
(c) He is in charge of Starbuck's retail operations.
(d) He is a lawyer in Chicago.

4. Which sports team does Howard's father take the family to see?
(a) The Giants.
(b) The Yankees.
(c) The Jets.
(d) The Mets.

5. How does Howard describe Sheri's support?
(a) Unfathomable.
(b) Unfailing.
(c) Unpredictable.
(d) Unbelievable.

Short Answer Questions

1. Which courses does Howard succeed at while going to college?

2. How much does Ron Margolis invest in Il Giornale?

3. What point does Howard make in response to the less than positive reaction that his new employee plan receives from board members?

4. What is the purpose of a company Mission Statement?

5. What does Howard observe about the espresso bars he visits in Italy?

(see the answer key)

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