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This quiz consists of 5 multiple choice and 5 short answer questions through Part 2, People Are Not a Line Item and A Hundred Story Building First Needs a Strong Foundation.

Multiple Choice Questions

1. What year does Howard realize that his idea of cafe style coffee houses is taking off?
(a) 1987.
(b) 1986.
(c) 1989.
(d) 1988.

2. How long does Howard stay in Europe for his training with Hammarplast?
(a) Six months.
(b) Three months.
(c) Three years.
(d) Six years.

3. Where was the third Il Giornale store opened?
(a) Seattle.
(b) Spokane.
(c) Vancouver.
(d) Tacoma.

4. How long does it take Howard to convince Starbucks to begin serving espresso?
(a) One day.
(b) One year.
(c) One month.
(d) One week.

5. With what type of cancer is Howard's father diagnosed as he is ready to move to Seattle?
(a) Lung cancer.
(b) Bone cancer.
(c) Throat cancer.
(d) Colon cancer.

Short Answer Questions

1. What holiday weekend was it when Howard meets Sheri, the woman who eventually becomes his wife?

2. What does Dave Olsen contribute to Howard's vision for Il Giornale?

3. How often does the Starbucks Mission Review Team meet?

4. What is the employee stock option plan for Starbucks called?

5. When was the first Starbucks store opened in Chicago?

(see the answer key)

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