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This quiz consists of 5 multiple choice and 5 short answer questions through Part III: Chapter 16 Business Writing: Writing in Your Job.

Multiple Choice Questions

1. Literature was once considered solely as what?
(a) Writing by only certain authors.
(b) Historical pieces.
(c) Great novels.
(d) Fiction only.

2. What occurs when business writing is bad?
(a) Executives get fired for pawning off simple writing tasks.
(b) Investors will agree to terms they do not understand.
(c) People will get fired for bad writing.
(d) Customers will go elsewhere to buy their goods and services.

3. Can a writer's style be affected to the reader?
(a) No, it has to be manipulated.
(b) No, it has to be genuine.
(c) Yes, so long as the writing is filled with rich prose.
(d) Yes, so long as the writing is really dense.

4. Why is the above a problem?
(a) Usually the first two or three paragraphs of a piece can be cut.
(b) Writers need to start at the end and work their way up.
(c) Writers don't put enough effort into their writing.
(d) Writers end up editing too much.

5. What is the old view of nonfiction?
(a) That it is the only respectable form of writing.
(b) That it is the best form of writing because it is factual and real.
(c) That it is all commentary that means nothing to anyone but the writer.
(d) That it is only journalism which isn't a respectable form of writing.

Short Answer Questions

1. What is an example of a time when bad writing HAS to be read?

2. What is another important characteristic of a writer?

3. What does Zissner use to highlight clutter in his students' writing?

4. Why do Americans have trouble writing?

5. What is one task that a good writer constantly does?

(see the answer key)

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