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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 1, "Serving in Florida".

Multiple Choice Questions

1. As Barbara downs coffee who does she notice is looking haggard when she shows up for her next job?
(a) George
(b) Stu
(c) Carlie
(d) Millie

2. Barbara began to realize that the only thing that made her special and separate from others at her workplace was her lack of __________.
(a) Debt
(b) Driver's license
(c) Ripped clothing
(d) Experience

3. A middle aged waitress named __________ takes Barbara under her wing when she first begins her new job.
(a) Holly
(b) Betty
(c) Stella
(d) Gail

4. The management at the restaurant try to keep Barbara __________ at every moment of her shift, even when it's slow.
(a) Busy
(b) Bored
(c) Angry
(d) Happy

5. Barbara lets a sewer repairman spend a few minutes cooling off with a ________________ before taking his order.
(a) Glass of ice water
(b) Iced tea
(c) Newspaper fan
(d) Fan

Short Answer Questions

1. What does Barbara not want to mention when she is out in her new working life?

2. When the drug testing is supposed to begin, the employees speculate that it is _________ who is guilty of the drug issue.

3. What area of the restaurant is locked up when it is assumed that the dishwasher is stealing from the restaurant?

4. What does Jerry's restaurant close off to employees since they don't want other employees lingering there during breaks?

5. Barbara wondered why there wasn't more indignation about her ruse, realizing that it was probably because people's notion of __________ is different than she thinks it should be.

(see the answer key)

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