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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 1, "Serving in Florida".

Multiple Choice Questions

1. Barbara began to realize that the only thing that made her special and separate from others at her workplace was her lack of __________.
(a) Experience
(b) Ripped clothing
(c) Debt
(d) Driver's license

2. Barbara begins to realize that minimum wage workers are no less ____________ or intelligent than she is.
(a) Exhausted
(b) Capable
(c) Bored
(d) Eager

3. Barbara is also not willing to make up a _____________ in order to pad her resume as she is going off to find jobs.
(a) Work life
(b) Husband
(c) False life
(d) Number of children

4. Barbara wondered why there wasn't more indignation about her ruse, realizing that it was probably because people's notion of __________ is different than she thinks it should be.
(a) Writing
(b) Lying
(c) Working
(d) Reporting

5. The other restaurant that Barbara works at during her time in Florida is called ___________, a chain with huge food and calorie packed dishes.
(a) Raley's
(b) Jerry's
(c) Billy's
(d) Bobby's

Short Answer Questions

1. Later it is rumored that Stu was guilty of stealing money to support his __________ habit.

2. What does Jerry's restaurant close off to employees since they don't want other employees lingering there during breaks?

3. Barbara is surprised that she feels a strong urge to ________ the patrons who she meets.

4. What is Barbara punished with when she points out that a manager is calling one of his employees by the incorrect name?

5. The Preamble Center for Public Policy noted that the odds against a typical welfare recipient's landing a job at a ______ were about 97 to 1.

(see the answer key)

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