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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 1, "Serving in Florida".

Multiple Choice Questions

1. Barbara makes the common that the ____________ is too low and that someone used to more should try to live with it.
(a) Worker hour restriction
(b) Break schedule
(c) Minimum wage
(d) Health benefit package

2. What is Barbara punished with when she points out that a manager is calling one of his employees by the incorrect name?
(a) Extra work
(b) Being sent home early
(c) Reduced wages
(d) Loss of tips

3. Barbara's father had been a _____________; her uncles and grandfathers worked in the mines or for the Union Pacific.
(a) Journalist
(b) Chef
(c) Copper miner
(d) Restaurant owner

4. Barbara realizes that her use of a car is different as many minimum wage workers have to use _________ to get around.
(a) Their legs
(b) Buses
(c) Streets
(d) Friends

5. What does Barbara not want to mention when she is out in her new working life?
(a) Her daughters
(b) PhD
(c) Her hometown
(d) Her husband

Short Answer Questions

1. Barbara is surprised that she feels a strong urge to ________ the patrons who she meets.

2. Barbara wondered why there wasn't more indignation about her ruse, realizing that it was probably because people's notion of __________ is different than she thinks it should be.

3. Barbara ruled out areas like LA and New York as the working class consists mainly of people of _______ and she might look out of place.

4. When a manager sees Barbara having a little __________ during her shift, she is scolded, but instead of fighting it, she walks out.

5. Barbara begins to realize that when she is a maid, she is not ____________ to be a maid. She really is a maid.

(see the answer key)

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