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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 3, "Selling in Minnesota,".

Multiple Choice Questions

1. What does Ted say Barbara has an allergy to when she complains about having a rash on her hands?
(a) Latex
(b) Work
(c) Water
(d) Soap

2. What is the name of the test Barbara fills out when she is apply at The Maids job during the hiring process?
(a) Accutrack
(b) IQ
(c) Enneagram
(d) Personality

3. Barbara is surprised that she feels a strong urge to ________ the patrons who she meets.
(a) Nuture
(b) Ignore
(c) Avoid
(d) Impress

4. Which department is Barbara placed into when she goes back to Menards to find out about the job?
(a) Wood
(b) Plumbing
(c) Appliances
(d) Plants

5. Frequently, owners of homes will set up ___________ to keep an eye on the housekeeping help that are in their homes
(a) Private investigators
(b) Hidden cameras
(c) Large spills
(d) Times to watch them

Short Answer Questions

1. One manager threatens to take the _______________ privilege from the employees even though this is their only hideout to smoke or eat.

2. Nobody seems to make eye contact, Barbara notes, when she applies at _____________, which strikes her as weird.

3. Rosalie worked so hard as a _____________ in her childhood that her rotator cuff is damaged, though she continues to work through the pain.

4. When the drug testing is supposed to begin, the employees speculate that it is _________ who is guilty of the drug issue.

5. A look at the local free magazine reveals very little _________ Barbara can afford in the area where she is staying.

(see the answer key)

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