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1. What did Joan once read that empathy involves?

Joan once read that empathy involves repeating the last three words of someone else's sentence and nodding one's head.

2. How does Joan's father die?

Joan's father dies when he trips over some cords of a projector and hits his head, which seems to have caused a stroke. Either that, or the stroke started and caused him to fall.

3. What surprises Joan's colleagues about her when they hear her on the phone?

Joan's colleagues are surprised that she speaks Chinese when they hear her on the phone.

4. What does Joan do when she is given her own office at the hospital?

When she is given her own office at the hospital, Joan specifically asks to be put in a group office again.

5. What does Fang insist on when he and Joan fly to China together?

Fang insists that he and Joan fly first-class when they fly to China together.

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