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1. Who has come to Spenser's office? Why are they there?

Spenser has two potential clients in his office, Margery and Roger Bartlett. Their teenage son, Kevin, is missing, and the Smithfield Police haven't been able to find him.

2. What is known about Kevin at this point?

According to Roger, Kevin always got good grades until recently. He cites an "adolescent phase" as the reason. The one thing that Kevin took from home was a guinea pig.

3. Has Kevin ever run away before?

When asked if Kevin had ever run away before, Margery says "yes" while Roger says "no." Spenser learns that Kevin had spent the night at a friend's without telling his parents. Roger justifies it by saying that "any kid'll do that," but Margery says that if they hadn't gone and gotten him, he wouldn't have returned home.

4. Why has Kevin never received psychiatric counseling?

Margery wanted psychiatric counseling for Kevin, but Roger said it was too expensive. They argue, with Roger saying that Margery spends enough on clothes to pay for counseling for twenty years.

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