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This quiz consists of 5 multiple choice and 5 short answer questions through Chapters 10-11.

Multiple Choice Questions

1. What is NOT a characteristic of the bureaucracy?
(a) Organizational relationships are permanent.
(b) People occupy a place in the division of labor.
(c) People occupy a place in the vertical hierarchy.
(d) People are free to move from one role to another.

2. How does Toffler describe future shock?
(a) As an opportunity.
(b) As a disease.
(c) As a temporary condition.
(d) As a transformative agent.

3. What contributes to the high rate of change in organizations?
(a) Mortgages.
(b) Mergers.
(c) Mobility.
(d) Mechanization.

4. Where do people typically migrate, in America?
(a) To the suburbs.
(b) To the cities.
(c) To the exurbs.
(d) To where there are jobs.

5. What line will industries blur in the future, according to Toffler?
(a) Between expenses and deductions.
(b) Between public and private.
(c) Between reality and illusion.
(d) Between revenue and profit.

Short Answer Questions

1. What does Toffler foresee with regard to the oceans?

2. What does the amount of change in an organization contribute to, according to Toffler?

3. What does Toffler use as an example of companies of the future?

4. What does Toffler say distinguishes people in cities from people in towns?

5. What will people want in the new economy Toffler imagines?

(see the answer key)

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