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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. John Lochman is a psychologist at what university?
(a) Emory University.
(b) Duke University.
(c) Rutgers University.
(d) New York University.

2. Sensitivity to prejudice has been addressed with what in an attempt to prevent lawsuits and conflict on the job?
(a) Religious courses.
(b) Diversity courses.
(c) Legal courses.
(d) Harassment courses.

3. Engineers at Bell Labs were studied to see how well teams of 5 to how many could work together?
(a) 230.
(b) 150.
(c) 75.
(d) 20.

4. Aside from social changes, the glue that holds a couple together is what, according to the author in Part Three: Chapter 9, “Intimate Enemies”?
(a) Money.
(b) Emotional intelligence.
(c) Christian beliefs.
(d) Inherited traits.

5. Dr. Redford Williams found that being prone to what was a stronger predictor of dying young than other risk factors including smoking, high blood pressure, and high cholesterol?
(a) Anger.
(b) Rationality.
(c) Depression.
(d) Education.

Short Answer Questions

1. T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. Which is the third?

2. Corporate consultant and psychoanalyst Harry Levinson advises managers on how to coach employees. What is the third piece of advice he gives?

3. Neuroscientists Thorsten Wiesel and David Hubel proved that the neurons unused in the brain will do what?

4. According to an example in “Part Three: Chapter 9, “Intimate Enemies,” when girls play a sports game and one gets injured, what happens?

5. Dr. Judith Lewis Herman is a professor of clinical psychiatry at the Medical School of what institution?

Short Essay Questions

1. What impact does abuse have on a child’s perceptions of empathy?

2. How does the author describe the “healthy” and “unhealthy” ways of arguing in Part Three: “Chapter 9, Intimate Enemies”?

3. What did Leslie Brody and Judith Hall discover about the developmental differences between boys and girls?

4. Why is “bullying” an inadequate managerial technique, according to the author in Part Three: Chapter 10, “Managing with Heart”? What does good management mean?

5. What study did Hilda Bruch develop in the 1960s? What discoveries did she make?

6. What growing movement in education is described by the author in Part Five: Chapter 16, “Schooling the Emotions”?

7. Why four temperamental types are described in Part Four: Chapter 14, “Temperament Is Not Destiny”? Who identified these types?

8. What does the author give as reasons for the higher divorce rates today than 100 years ago in Part Three: “Chapter 9, Intimate Enemies”?

9. What is the impact of emotional illiteracy, according to the author in Part Five: Chapter 15, “The Cost of Emotional Illiteracy”?

10. What impacts do stress and anxiety have on the body, according to Bruce McEven?

(see the answer keys)

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