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This test consists of 5 multiple choice questions, 5 short answer questions, and 10 short essay questions.

Multiple Choice Questions

1. According to the author in “Part Three: Chapter 11, Mind and Medicine,” various studies prove that helping people manage their emotions is a form of what?
(a) Deferred gratification.
(b) Disease prevention.
(c) Anger management.
(d) Fear conditioning.

2. Corporate consultant and psychoanalyst Harry Levinson advises managers on how to coach employees. What is the third piece of advice he gives?
(a) Be sympathetic.
(b) Offer a solution.
(c) Be specific.
(d) Be present.

3. Where is neuroscientist Torsten Wiesel from?
(a) Sweden.
(b) Greenland.
(c) Finland.
(d) Poland

4. The neocortex in humans is _____ than in other species.
(a) Less pronounced.
(b) Larger.
(c) Smaller.
(d) More pronounced.

5. Abuse warps a child's perceptions about what, according to the author in Part Four: Chapter 12, “The Family Crucible”?
(a) Aggression.
(b) Empathy.
(c) Rationality.
(d) Confidence.

Short Answer Questions

1. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the third discussed in Part Four: Chapter 12, “The Family Crucible”?

2. Aside from social changes, the glue that holds a couple together is what, according to the author in Part Three: Chapter 9, “Intimate Enemies”?

3. What, like other chronic negative emotions, increases the risks of complications during recovery from illness or surgery, according to the author in “Part Three: Chapter 11, Mind and Medicine”?

4. Dr. Judith Lewis Herman discovered three vital stages for retraining the brain of people suffering from PTSD. What is the third stage discussed in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

5. Jerome Kagan found four temperamental types that have different patterns of brain activity. What is the second described in Part Four: Chapter 14, “Temperament Is Not Destiny”?

Short Essay Questions

1. What advice does Harry Levinson give to managers on coaching employees in Part Three: Chapter 10, “Managing with Heart”?

2. How does family impact a child’s development of emotional intelligence?

3. What did Richard Davidson discover as a link to temperament? How is this link described in Part Four: Chapter 14, “Temperament Is Not Destiny”?

4. Why is “bullying” an inadequate managerial technique, according to the author in Part Three: Chapter 10, “Managing with Heart”? What does good management mean?

5. What does the author give as reasons for the higher divorce rates today than 100 years ago in Part Three: “Chapter 9, Intimate Enemies”?

6. What example does the author give in Part Three: “Chapter 9, Intimate Enemies” for the differences between boys and girls in their interpersonal relationships?

7. What did Leslie Brody and Judith Hall discover about the developmental differences between boys and girls?

8. What growing movement in education is described by the author in Part Five: Chapter 16, “Schooling the Emotions”?

9. Harvard pediatrician T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. What are they?

10. What is the impact of post-traumatic stress disorder in children, according to the author in Part Four: Chapter 13, “Trauma and Emotional Relearning”?

(see the answer keys)

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