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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Jerome Kagan found four temperamental types that have different patterns of brain activity. What is the fourth described in Part Four: Chapter 14, “Temperament Is Not Destiny”?
(a) Bold.
(b) Timid.
(c) Melancholy.
(d) Upbeat.

2. Who are the psychologists who first published the concept of emotional intelligence in 1990?
(a) Judith Hall and Lizabeth Roemer.
(b) Jerome Kagan and Robert Rosenthal.
(c) Robert Rosenthal and Judith Hall.
(d) Peter Salovey and John D. Mayer.

3. What, like other chronic negative emotions, increases the risks of complications during recovery from illness or surgery, according to the author in “Part Three: Chapter 11, Mind and Medicine”?
(a) Hypomania.
(b) Dyspareunia.
(c) Depression.
(d) Schizophrenia.

4. Following criticism from Senator Charles Grassley of the Senate Finance Committee, Nemeroff resigned as chair of the psychiatry department at what institution?
(a) The University of North Carolina at Chapel Hill.
(b) The University of Washington.
(c) Rutgers University.
(d) Emory University.

5. As businesses rely more and more on teamwork in a global environment, the more prized employees will be the ones who demonstrate what?
(a) Emotional intelligence.
(b) Somatic markers.
(c) Verbal development.
(d) Anger management.

6. Who found that husbands find disagreements more stressful and therefore have a lower threshold for flooding leading them to stonewall as a protective defense?
(a) William Stern.
(b) Robert Levenson.
(c) Robert Rosenthal.
(d) Ted Huston.

7. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the second discussed in Part Four: Chapter 12, “The Family Crucible”?
(a) Showing no respect for the child’s feelings.
(b) Over acknowledgment of feelings.
(c) Being too laissez-faire.
(d) Ignoring feelings altogether.

8. The neocortex in humans is _____ than in other species.
(a) Larger.
(b) More pronounced.
(c) Less pronounced.
(d) Smaller.

9. At what institution does psychologist Bruce McEven work?
(a) Harvard University.
(b) Yale University.
(c) Rutgers University.
(d) Duke University.

10. Dr. David Spiegel is the Associate Chair of Psychiatry at what institution?
(a) Stanford University.
(b) The University of Wisconsin.
(c) Rutgers University.
(d) The University of Kansas.

11. The way men and women communicate comes from training in childhood and what, according to the author in Part Three: Chapter 9, “Intimate Enemies”?
(a) School education.
(b) Intuition.
(c) Verbal development.
(d) Mathematical development.

12. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the third discussed in Part Four: Chapter 12, “The Family Crucible”?
(a) Ignoring feelings altogether.
(b) Being too laissez-faire.
(c) Over acknowledgment of feelings.
(d) Showing no respect for the child’s feelings.

13. Dr. John Gottman worked with whom to identify the three most toxic parenting styles?
(a) Dolf Zillmann.
(b) Lizabeth Roemer.
(c) Walter Mischel.
(d) Carole Hooven.

14. According to the author in Part Five: Chapter 15, “The Cost of Emotional Illiteracy,” emotional illiterates tend toward what?
(a) Distress.
(b) Rationality.
(c) Aggression.
(d) Depression.

15. According to an example in “Part Three: Chapter 9, “Intimate Enemies,” when boys play a sports game and one gets injured, the injured is expected to do what?
(a) Get off the field.
(b) Get the attention of the referee.
(c) Plead for a penalty.
(d) Call for his mother.

Short Answer Questions

1. What psychologist discovered that the immune system is not separate from the brain, but connected to it through the part of the brain that regulates emotion?

2. According to studies by Richard Davidson, people who were cheerful in temperament showed more activity in what part of the brain?

3. According to the author in “Part Three: Chapter 11, Mind and Medicine,” various studies prove that helping people manage their emotions is a form of what?

4. According to the author in Part Three: Chapter 10, “Managing with Heart,” one management consultant stated that “stress makes people” what?

5. According to the author in Part Three: Chapter 10, “Managing with Heart,” the days of the bully manager are over in favor of building what in the workplace?

(see the answer keys)

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