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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Dr. John Gottman worked with whom to identify the three most toxic parenting styles?
(a) Dolf Zillmann.
(b) Walter Mischel.
(c) Lizabeth Roemer.
(d) Carole Hooven.

2. Psychologist John Lochman designed a program to retrain aggressive boys in what?
(a) Fear conditioning.
(b) Deferred gratification.
(c) Verbal development.
(d) Anger management.

3. As businesses rely more and more on teamwork in a global environment, the more prized employees will be the ones who demonstrate what?
(a) Emotional intelligence.
(b) Somatic markers.
(c) Anger management.
(d) Verbal development.

4. T. Berry Brazelton is a pediatrician from what institution?
(a) The University of Alabama.
(b) Harvard University.
(c) The University of Kansas.
(d) Yale University.

5. According to the author in Part Five: Chapter 15, “The Cost of Emotional Illiteracy,” alcoholics tend to have a biological marker of under-producing what neurotransmitter that regulates anxiety?
(a) Norepinephrine.
(b) GABA.
(c) Glutamate.
(d) Dopamine.

6. According to the author in “Part Three: Chapter 9, “Intimate Enemies,” boys honor independence while girls treasure what?
(a) Rationality.
(b) Connectedness.
(c) Survival.
(d) Confidence.

7. Lawsuits against what corporation for their poor treatment of black patrons cost the company in money and in reputation, according to the author in Part Three: Chapter 10, “Managing with Heart”?
(a) Chick-fil-A.
(b) Bank of America.
(c) Denny’s restaurants.
(d) Wal-Mart.

8. According to an example in “Part Three: Chapter 9, “Intimate Enemies,” when boys play a sports game and one gets injured, the injured is expected to do what?
(a) Plead for a penalty.
(b) Get the attention of the referee.
(c) Get off the field.
(d) Call for his mother.

9. Children who are disciplined irregularly or based on the mood of the parents learn what that can follow them through life, according to the author in Part Four: Chapter 12, “The Family Crucible”?
(a) Aggression.
(b) Empathy.
(c) Confidence.
(d) Distress.

10. At what institution does psychologist Bruce McEven work?
(a) Yale University.
(b) Rutgers University.
(c) Harvard University.
(d) Duke University.

11. T. Berry Brazelton found through research that a child's readiness for learning is based on seven key factors. Which is the second?
(a) Curiosity.
(b) Relatedness.
(c) Confidence.
(d) Cooperativeness.

12. According to the author in Part Three: Chapter 10, “Managing with Heart,” the days of the bully manager are over in favor of building what in the workplace?
(a) Company pride.
(b) Positive attitude.
(c) Consensus and harmony.
(d) Friendships and respect.

13. Abuse warps a child's perceptions about what, according to the author in Part Four: Chapter 12, “The Family Crucible”?
(a) Empathy.
(b) Confidence.
(c) Aggression.
(d) Rationality.

14. In the doctor patient relationship, the doctor is trained to treat disease and injury but not what, according to the author in Part Three: Chapter 11, “Mind and Medicine”?
(a) The needs of the family.
(b) The emotional needs of the patient.
(c) The financial needs of the patient.
(d) The religious needs of the patient.

15. Jerome Kagan found four temperamental types that have different patterns of brain activity. What is the fourth described in Part Four: Chapter 14, “Temperament Is Not Destiny”?
(a) Bold.
(b) Melancholy.
(c) Timid.
(d) Upbeat.

Short Answer Questions

1. Aside from social changes, the glue that holds a couple together is what, according to the author in Part Three: Chapter 9, “Intimate Enemies”?

2. Dr. John Gottman and a colleague identified the three most toxic parenting styles. Which is the first discussed in Part Four: Chapter 12, “The Family Crucible”?

3. According to studies by Richard Davidson, people who were cheerful in temperament showed more activity in what part of the brain?

4. What does “PTSD” stand for?

5. Which of the seven key factors of a child’s readiness for learning defined by T. Berry Brazelton means engaging with others?

(see the answer keys)

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