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This test consists of 15 multiple choice questions and 5 short answer questions.

Multiple Choice Questions

1. Psychologist C. R. Snyder works at what university?
(a) The University of Kansas.
(b) Emory University.
(c) Harvard University.
(d) The University of Washington.

2. Emotionally abused children develop keen skills in interpreting the moods of others as a means of what, according to the author in Part Two: Chapter 7, “The Roots of Empathy”?
(a) Survival.
(b) Competition.
(c) Reliance.
(d) Rage.

3. What term refers to the state when the amygdala declares a state of emergency and drives the rest of the brain to respond to that emergency immediately?
(a) Objective thinking.
(b) Anger management.
(c) Neural hijacking.
(d) Fear conditioning.

4. Charisma combines four separate interpersonal intelligence components. What is the first?
(a) Negotiating solutions.
(b) Personal connection.
(c) Social analysis.
(d) Organizing groups.

5. According to the author in Part Two: Chapter 6, “The Master Aptitude,” the superior achievement of Asian-Americans comes more from what than from IQ?
(a) Genetics and environment.
(b) Effort and determination.
(c) Culture and music.
(d) Politics and religion.

6. In a study by psychologist Martin Seligman, salesmen who were optimists sold how much more insurance in their first two years on the job than did pessimists?
(a) 18%.
(b) 76%.
(c) 52%.
(d) 37%.

7. Charisma combines four separate interpersonal intelligence components. What is the second?
(a) Social analysis.
(b) Organizing groups.
(c) Personal connection.
(d) Negotiating solutions.

8. Researcher Ulf Dimberg found that expressions of emotion are contagious with the transfer of mood coming from the more what person to others?
(a) Forcefully expressive.
(b) Socially dominant.
(c) Socially engaged.
(d) Scientifically inclined.

9. What prison psychologist states that some psychopaths can learn empathy by playing the role of their victims and by hearing and reading the statements of their victims?
(a) Ted Huston.
(b) Richard Davidson.
(c) Peter Salovey.
(d) William Pithers.

10. Daniel Goleman currently co-directs the Consortium for Research on Emotional Intelligence in Organizations at what university?
(a) The University of Washington.
(b) New York University.
(c) Rutgers University.
(d) The University of Alabama.

11. At what age can children separate their own feelings from the feelings of others, according to the author in Part Two: Chapter 7, “The Roots of Empathy”?
(a) 2 ½.
(b) 4.
(c) 5 ½.
(d) 7.

12. John Mayer names three styles of handling one’s emotions. Which of these experience and control their emotions to that they remain on an even keel?
(a) The engulfed.
(b) The self-aware.
(c) The justified.
(d) The accepting.

13. Decision making involves balancing the emotional and the what?
(a) Factual.
(b) Scientific.
(c) Rational.
(d) Verbal.

14. Researcher Paul Ekman names three kinds of display rules in Part Two: Chapter 8, “The Social Arts.” What is the third?
(a) Exaggerating.
(b) Minimizing.
(c) Inventing.
(d) Substituting.

15. About how many years ago did mammals develop a neocortex?
(a) 2,000.
(b) 400,000.
(c) 100 million.
(d) 20 million.

Short Answer Questions

1. Where is researcher Ulf Dimberg from?

2. What name refers to the groups of nuclei in the limbic system which store emotional memory assigning meaning to feelings?

3. According to the author, we cannot control when an emotion strikes or which emotion will strike, but we can control what?

4. What does “IQ” stand for?

5. Walter Mischel works as a psychologist at what university?

(see the answer keys)

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