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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 13.

Multiple Choice Questions

1. Alexithymia is a term coined by what psychotherapist in 1972?
(a) Peter Sifneos.
(b) Thomas Borkovec.
(c) Bruce McEven.
(d) Lewis Terman.

2. What prison psychologist states that some psychopaths can learn empathy by playing the role of their victims and by hearing and reading the statements of their victims?
(a) Ted Huston.
(b) Peter Salovey.
(c) William Pithers.
(d) Richard Davidson.

3. Corporate consultant and psychoanalyst Harry Levinson advises managers on how to coach employees. What is the second piece of advice he gives?
(a) Be present.
(b) Be specific.
(c) Offer a solution.
(d) Be sympathetic.

4. In the doctor patient relationship, the doctor is trained to treat disease and injury but not what, according to the author in Part Three: Chapter 11, “Mind and Medicine”?
(a) The religious needs of the patient.
(b) The needs of the family.
(c) The financial needs of the patient.
(d) The emotional needs of the patient.

5. What does “IQ” stand for?
(a) Infinity Question.
(b) Insomnia Quotient.
(c) Indirect Question.
(d) Intelligence Quotient.

Short Answer Questions

1. Venting anger generally does what, according to the author in Part Two: Chapter 5, “Passion's Slaves”?

2. Sensitivity to prejudice has been addressed with what in an attempt to prevent lawsuits and conflict on the job?

3. According to the author in Part Two: Chapter 5, “Passion's Slaves,” anger, if not cut off, will fuel itself into what?

4. Where is researcher Ulf Dimberg from?

5. Researcher Paul Ekman names three kinds of display rules in Part Two: Chapter 8, “The Social Arts.” What is the first?

(see the answer key)

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