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This quiz consists of 5 multiple choice and 5 short answer questions through Chapter 12.

Multiple Choice Questions

1. Who does Walter learn has called him at the office?
(a) Mr. Nirdlinger
(b) The Nirdlinger's maid
(c) The Nirdlinger's daughter
(d) Mrs. Nirdlinger

2. What happens when Phyllis files her claim for payment?
(a) She gets a check the following week
(b) The insurance company denies liability
(c) The insurance company has her arrested
(d) A messenger delivers her check that afternoon

3. What does Phyllis ask Walter about?
(a) Her will
(b) Accident insurance
(c) A tax return
(d) A medical procedure

4. Who is the customer that Walter remembers?
(a) Mr. Nevins
(b) Mr. Newcomb
(c) Mr. Nidrlinger
(d) Mr. Newhouse

5. What is Walter Huff's profession?
(a) Lawyer
(b) Accountant
(c) Insurance agent
(d) Physician

Short Answer Questions

1. What business does Walter have as an offshoot of the insurance business?

2. What behavior has Lola been doing lately?

3. What does the nurse give Walter?

4. What does Walter ask Keyes?

5. Who has Phyllis selected as a witness?

(see the answer key)

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