This section contains 929 words (approx. 4 pages at 300 words per page) |
Conflict Management
Summary: Conflict is part of life: it is an inevitable consequence of interacting with other people. In both our professional lives and in our personal lives we are constantly faced with statements, actions, needs, drives, wishes, demands or positions that are incompatible with or opposed to our own.
Conflict is something that arises in any workplace and that is particularly true when speaking about healthcare and the nursing field. Conflict by definition is competitive or opposing action of incompatibles and a mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands. If these conflicts are managed correctly the results can be positive as opposed to negative.
One type of conflict management strategy is called `compromising'. This strategy can be defined as attempting to resolve a conflict by identifying a solution that is partially satisfactory to both parties, but completely satisfactory to neither. This type of management strategy requires the individual to be both partly assertive and partly cooperative in their actions and overall message. One's main goal with this particular strategy is to reach an advantageous solution that satisfies both parties. There are only certain times and situations that call for...
This section contains 929 words (approx. 4 pages at 300 words per page) |