This report defines the activities of BT Group (British Telecom), including financial performance, i.e. statistics and balance sheets of the past five years. Showing considerable amount of evidence on how BT Group has evolved since its beginning.

Furthermore it includes an overview of how BT Group is structured in its various departments and the people involved in these departments. Before any of the previous information can be identified it is important that an understanding is gained of the history and activities of British Telecom from the beginning to its current position in the market.

1. Introduction

BT Group (British Telecom)

British Telecom, more recently known as BT Group plc (BT), is the dominant telecommunication provider in the United Kingdom and is alongside the biggest giants in Europe.

BT owns and operates a wide range of developments in the UK such as telephone exchanges, trunk networks and the...