The people employed within a company hold the key to a more productive and efficient organisation. The way in which people are managed and developed at work has major effects upon quality, customer service, organisational flexibility and costs. For any employee to be successful, businesses are starting to recognise the need for employees to be fully engaged within the company and are constantly seeking ways in which they can increase employee engagement and also motivate people to want to come to work rather than have to. Employee development is a process that has been created to help individuals within organisations to acquire and maintain a confidence and commitment that will improve performance and enhance the skills and knowledge base of the individuals and the organisation as a whole. Developing people is therefore a critical process because it allows individuals to benefit in terms of personal competence, growth, adaptability...