Online banking is not some new fad that popped up overnight and is likely to disappear just as quickly. It is not an old idea that has been given a new spin by some marketing genius. Online banking is an enabling technology that has been developed and evolved over time and is now entering mainstream use.

The way that we deal with banks has changed dramatically in a relatively short time. it was not long ago that conducting almost any business with your bank meant going to the bank branch during business hours and transacting your business face to face with a human teller. These days one is most likely to interact with a bank by inserting a plastic card into a slot in an ATM (automated teller machine) and pressing a few keys. Not only has your point of contact with banks changed from a person to...