is the newest thing in hats; or how the bills of mortality
average; or “who struck Billy Patterson.”
It does not matter what you ask him: in nine cases
out of ten he knows, and in the tenth case he will
find out for you before you can turn around three
times. There is nothing he will not put his hand
to. Suppose you tell him you wish to go from
Hamburg to Peking by the way of Jericho, and are ignorant
of routes and prices —the next morning
he will hand you a piece of paper with the whole thing
worked out on it to the last detail. Before you
have been long on European soil, you find yourself
still saying you are relying on Providence, but
when you come to look closer you will see that in reality
you are relying on the portier. He discovers
what is puzzling you, or what is troubling you, or
what your need is, before you can get the half of
it out, and he promptly says, “Leave that to
me.” Consequently, you easily drift into
the habit of leaving everything to him. There
is a certain embarrassment about applying to the average
American hotel clerk, a certain hesitancy, a sense
of insecurity against rebuff; but you feel no embarrassment
in your intercourse with the portier; he receives
your propositions with an enthusiasm which cheers,
and plunges into their accomplishment with an alacrity
which almost inebriates. The more requirements
you can pile upon him, the better he likes it.
Of course the result is that you cease from doing
anything for yourself. He calls a hack when you
want one; puts you into it; tells the driver whither
to take you; receives you like a long-lost child when
you return; sends you about your business, does all
the quarreling with the hackman himself, and pays
him his money out of his own pocket. He sends
for your theater tickets, and pays for them; he sends
for any possible article you can require, be it a
doctor, an elephant, or a postage stamp; and when
you leave, at last, you will find a subordinate seated
with the cab-driver who will put you in your railway
compartment, buy your tickets, have your baggage weighed,
bring you the printed tags, and tell you everything
is in your bill and paid for. At home you get
such elaborate, excellent, and willing service as
this only in the best hotels of our large cities;
but in Europe you get it in the mere back country-towns
just as well.
What is the secret of the portier’s devotion? It is very simple: he gets fees, and no salary. His fee is pretty closely regulated, too. If you stay a week, you give him five marks—a dollar and a quarter, or about eighteen cents a day. If you stay a month, you reduce this average somewhat. If you stay two or three months or longer, you cut it down half, or even more than half. If you stay only one day, you give the portier a mark.