VOLUNTARY AGENCIES
Many voluntary organizations exist for charitable and philanthropic purposes. The church has always been one of the chief agencies to care for the poor and unfortunate; but there are many others, especially in our large cities. Sometimes they maintain hospitals and other institutions for the treatment of those who need indoor relief. They have done a great deal of good. But they are subject to the same difficulties that individuals encounter in dealing wisely with particular cases. They have often devoted themselves too exclusively to giving temporary relief instead of seeking to cure causes and to rehabilitate the unfortunate. They are frequently deceived by impostors. Seldom do they have expert investigators to follow up individual cases and to prescribe the most effective remedy. They frequently duplicate one another’s work in a wasteful manner.
CHARITY ORGANIZATION
This lack of team work has been in large measure remedied, especially in city communities, by the establishment of charity organization societies. Such societies do not as a rule give direct relief, but act as a “clearing house” for existing charitable agencies in the community. That is, they organize the effort of the various existing agencies. They have a corps of trained investigators who look into each case reported by any individual or charitable agency in the community, make a careful record of it, and prescribe the proper treatment. The case is usually turned over to one of the existing agencies that is properly equipped to handle it. Philanthropic persons may turn to the charity organization society for advice as to purposes for which money is most needed. The aim of charity organization is to remedy causes of dependency and to restore dependents to a self-sustaining basis so far as that is possible.