UNDER SCIENTIFIC MANAGEMENT NOMENCLATURE IS STANDARDIZED.—Under Standardization in Scientific Management the standardization of the nomenclature, of the names and of the terms used must be noted. The effect of this upon the mind is excellent, because the use of a word very soon becomes a habit—its associations become fixed. If different names are used for the same thing,—that is to say, if different names are used indiscriminately, the thing itself becomes hazy, in just such a degree as it possesses many names. The use of the fixed term, the fixed word, leads to definiteness always. Just so, also, the Mnemonic Symbol system in use by Scientific Management, leads to swift identification of the subdivision of the classification to which it is applied, and to elimination of waste in finding and remembering where to find any particular thing or piece of information desired. By it may be identified “the various articles of manufacture and papers relating to it as well as the operations to be performed on each piece and the various charges of the establishment.”
MNEMONIC SYMBOLS SAVE TIME AND EFFORT.—These Mnemonic Symbols save actual motions and time in speaking and writing, and save time in that they are so designed as to be readily remembered. They also save time and effort in that the mind accustomed to them works with them as collective groups of ideas, without stopping to elaborate them into their more detailed form.
STANDARD PHRASEOLOGY ELIMINATES WASTE.—As typical of the savings effected by standardization, we may cite a lineman talking to the Central Telephone Office:—
“John Doe—1234 L. Placing Extension Station,” This signified— “My name is John Doe, I am telephoning from number 1234, party L. I have finished installing an extension station. Where shall I go next?”
In the same way standard signals are remembered best by the man who signals and are understood quickest by the man who receives them, with a direct increase in speed to the work done.
STANDARD MAN IS THE MAN UPON WHOM STUDIES ARE MADE.—The standard man is the ideal man to observe and with whom to obtain the best Motion Study and Time Study data. He is the fastest worker, working under the direction of the man best informed in the particular trade as to the motions of best present practice, and being timed by a Time Study Expert.
RELATION BETWEEN THE STANDARD MAN, THE FIRST-CLASS MAN, THE GIVEN MAN AND THE TASK.—The “first-class man” under Scientific Management means the man who is best fitted by nature and by training to do the task permanently or until promoted.
The “given man” is the man who is actually put to work at the task, whether or not he is well fitted for its performance.
The “task” is that percentage of the standard man’s achievement that the given man to whom the task is to be assigned can do continuously and thrive, that he can do easily enough to win his bonus without injuring himself, temporarily or permanently, in any way.