The Psychology of Management eBook

This eBook from the Gutenberg Project consists of approximately 318 pages of information about The Psychology of Management.

The Psychology of Management eBook

This eBook from the Gutenberg Project consists of approximately 318 pages of information about The Psychology of Management.

2.  The worker’s judgment is appealed to.  The method that he uses is the outcome of cooeperation between him and the management.  His own judgment assures him that it is the best, up to that time, that they, working together, have been able to discover.

3.  The worker’s reasoning powers are developed.  Continuous judging of records of efficiency develops high class, well developed reasoning powers.

4.  The worker fits his task, therefore there is no need of adjustment, and his attitude toward his work is right.

5.  There is elimination of soldiering, both natural and systematic.[20]

ALL KNOWLEDGE BECOMES THE KNOWLEDGE OF ALL.—­Two outcomes may be confidently expected in the future, as they are already becoming apparent where-ever Scientific Management is being introduced: 

1.  The worker will become more and more willing to impart his knowledge to others.  When the worker realizes that passing on his trade secrets will not cause him to lose his position or, by raising up a crowd of competitors, lower his wages, but will, on the contrary, increase his wages and chances of promotion, he is ready and willing to have his excellent methods standardized.

Desire to keep one’s own secret, or one’s own method a secret is a very natural one.  It stimulates interest, it stimulates pride.  It is only when, as in Scientific Management, the possessor of such a secret may receive just compensation, recognition and honor for his skill, and receive a position where he can become an appreciated teacher of others that he is, or should be, willing to give up this secret.  Scientific Management, however, provides this opportunity for him to teach, provides that he receives credit for what he has done, and receive that publicity and fame which is his due, and which will give him the same stimulus to work which the knowledge that he had a secret skill gave him in the past.

One method of securing this publicity is by naming the device or method after its inventor.  This has been found to be successful not only in satisfying the inventor, but in stimulating others to invent.

MEASUREMENT OF INDIVIDUAL EFFICIENCY WILL BE ENDORSED BY ALL.—­2.  The worker will, ultimately, realize that it is for the good of all, as well as for himself, that individual efficiency be measured and rewarded.

It has been advanced as an argument against measurement that it discriminates against the “weaker brother,” who should have a right to obtain the same pay as the stronger, for the reason that he has equal needs for this pay to maintain life and for the support of his family.

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The Psychology of Management from Project Gutenberg. Public domain.